We require all Subprocessors to be subject to legal terms designed to ensure they process Personal Data only for the purpose of providing services to us and in accordance with our commitments to Customers and End Users.
On this page, we list every vendor we use, even if they don’t process any customer or end-user data. We believe in complete transparency about our vendors, whether they currently process data on our behalf, might do so in the future, or provide services without processing data at all.
Infrastructure
These Subprocessors provide the foundational infrastructure for our Services, including servers, databases, storage, monitoring, and code hosting to ensure reliable operations and development.
| NAME | PURPOSE | PROVIDER LOCATION | PROCESSING LOCATION |
|---|---|---|---|
| GitHub, Inc. | Codebase version control | United States of America | United States of America |
| PlanetScale, Inc. | PostgreSQL hosting | United States of America | United States of America |
| The Constant Company, LLC | Server hosting | United States of America | United States of America |
| HostHatch LLC | Server hosting | United States of America | United States of America |
| Hetzner Online GmbH | Server hosting | Germany | United States of America |
| Tigris Data, Inc. | Object storage | United States of America | United States of America |
| Backblaze, Inc. | Object storage | United States of America | United States of America |
| Axiom, Inc. | Log processing | United States of America | United States of America |
| Functional Software, Inc. | Error monitoring | United States of America | United States of America |
Payment
These Subprocessors handle secure payment processing for our Services.
| NAME | PURPOSE | PROVIDER LOCATION | PROCESSING LOCATION |
|---|---|---|---|
| Stripe, Inc. | Payment processing | United States of America | United States of America |
| Numeral Two, Inc | Global tax monitor | United States of America | United States of America |
Analytics
These Subprocessors provide analytics tools to track subscriptions and user behavior.
| NAME | PURPOSE | PROVIDER LOCATION | PROCESSING LOCATION |
|---|---|---|---|
| ChartMogul GmbH & Co. KG | Subscription analytics | Germany | Ireland |
| Simple Analytics B.V. | Website Analytics | The Netherlands | The Netherlands |
Communication
These Subprocessors manage email and support communications with users.
| NAME | PURPOSE | PROVIDER LOCATION | PROCESSING LOCATION |
|---|---|---|---|
| ACPM, LLC | Transactional email service | United States of America | United States of America |
| Help Scout PBC | Customer support ticketing system | United States of America | United States of America |
| Doist Inc. | Company-wide internal communication | United States of America | United States of America |
Miscellaneous
These Subprocessors provide additional Services that support various aspects of our operations.
| NAME | PURPOSE | PROVIDER LOCATION | PROCESSING LOCATION |
|---|---|---|---|
| Friendly Captcha GmbH | Abuse prevention | Germany | Worldwide |
| Attio Ltd. | Customer Relationship Management | United Kingdom | United States of America |
If you have questions or concerns, we’d be happy to help. Please contact us at policies@actuallyreliable.com .